WPrivacy Policy
Last updated: 23 January 2026
NexCert (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
1. Who We Are
Business Name: NexCert
Website: https://www.nexcert.co.uk
Email: info@nexcert.co.uk
Phone: 07876 621 936
NexCert provides property certification, compliance, and related services across London and Essex.
2. Information We Collect
We may collect and process the following personal data:
a) Information you provide to us
When you:
- Fill out a contact form
- Submit a service booking request
- Request a quote
This may include:
- Full name
- Email address
- Phone number
- Property address
- Postcode
- Selected service(s)
- Any additional message you provide
b) Automatically collected information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
This data is used for analytics and website improvement only.
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and quote requests
- Process service bookings
- Contact you regarding your request
- Improve our services and website performance
- Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Consent – when you submit a form
- Contract – to provide requested services
- Legal obligation – compliance with UK regulations
- Legitimate interest – improving our services and communication
5. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure hosting
- Restricted access to submitted data
- Encrypted email delivery where applicable
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected.
6. Sharing Your Information
We may share your data only with:
- Internal staff or contractors providing the requested service
- Service providers such as email systems or form processing tools
- Regulatory bodies if legally required
All third parties are required to handle your data securely and in accordance with GDPR.
7. Cookies
Our website may use cookies to:
- Analyse website traffic
- Improve user experience
You can control or disable cookies through your browser settings.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at info@nexcert.co.uk.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 info@nexcert.co.uk
📞 07876 621 936